BROWSING

We welcome you to browse through our Boutique and elevate your senses.

The French Cake Company offers a range of cakes, cupcakes, cookies, accessories and classes that you are able to order directly online and also our bespoke collection of individual creations to help you find inspiration for your special moments in life.

You may either order products available for sale through our website or contact us directly to discuss your bespoke requirements.

BESPOKE

Many of our customers have very specific requirements and wish to have a creation designed and created just for them.

We display many of our bespoke creations on our website to help you find inspiration, creativity and show there is no limit to where your imagination can take you.

Should you not find what you are looking for please contact us and we will be happy to work with you to understand your event and tailor your creation in harmony with the thoughts and wishes.

You may contact our Sales Representatives directly, the contact details can be found on our website, or you may also click on the “Contact us for an offer” button on the product page if you are looking for a specific product found on our website or contact us by phone or email.

Our Sales Representatives will be happy to answer your questions and discuss your project in detail.

Initially we may request additional information from you to help us understand your needs and your current thoughts in more detail, allowing us to tailor our proposal to meet your design needs and also fit in with your other event planning.

We work closely with most of the catering companies in Belgium allowing us to fit into your full schedule to ensure your event is a success.

We will provide you with a detailed quotation including all the options available to meet your requirements. Should you choose to order with The French Cake Company our Sales Representatives will guide you through the order process.

ONLINE

The French Cake Company offers a range of cakes, cupcakes, accessories and classes that you are able to order directly online.

Enter the “Boutique” category and sub categories that you are interested in, when you are within a specific category you will be shown the cakes, cupcakes or cookies available within the theme you have chosen, you will then have the option on the left hand side of your screen to select “Sold Online” as depicted below. This will show you all the products that you may order directly online, the other products are bespoke in nature and require you to contact us for further information.

You will then see only the products available to be purchased online within the category you are in, you can change category to view other cakes sold online.

You may then select the product you would like more details on by hovering over the image and selecting “Details” as shown below.

When you click on “Details” you will be presented with a product page showing all the details of the product you have selected, you may now choose the options to personalize your product on the right hand side of your screen. Details of the options can be found in “The Guide” on our website of by clicking on the “Questions” button at the bottom right of your screen. You are also able to get full details of the ingredients and allergens within the different flavours offered if you require. Should you not find the options you need, maybe you require a bigger cake or a specific colour you may contact us directly from the product page by clicking the “Contact us” button and completing the form or call us directly to discuss your specific requirements.

After you have made your choices and you wish to order you may click on the “Add to Basket” button to proceed further with your order.

Your Shopping Basket

The products that you added to your shopping basket will remain there for the duration of your active session.

Your first purchase

All creations that display an “Add to basket” button may be purchased online, subject to availability.

Once you have made your selections, please click the “Add to basket” button to place the product in your shopping basket.

You may also find “similar products” below the product details, this shows other products in the same theme, such as cupcakes or cookies in the same theme as the cake you have selected, you may also add these to your shopping basket if you wish.

You will also see “complimentary products” such as candles and other accessories that compliment your order and ensure you have everything necessary for the presentation of your creation.

Create an account

When you are ready to finalize your order, please click the “Checkout” button, you will then be guided though the order process. You may remove products from your shopping bag by clicking on “Delete” button within your shopping basket if required.

In order to complete your purchase process we require you to open an account on our ecommerce site. As we require specific details and may need to contact you during the production or delivery of your order it is necessary that you complete your details in full.

During registration you will be asked to enter personal details that you will not have to re-enter for your next purchase, allowing for a quicker checkout process and also allowing you to track your order history and print out invoices at any time.

You may also signup to our e-newsletter to keep up to date on our latest creations, new products and news from The French Cake Company.

Your personal information is covered by our Privacy Policy, details are available on our website.